Introduction

These Terms and Conditions outline the rules for using our website and purchasing products from ZOZAZA. By visiting our website or placing an order, you agree to these terms.

Products

ZOZAZA sells a variety of clothing, including t-shirts, sweatshirts, hoodies, senior jackets, kids’ wear, leather jackets, and more. All product images and descriptions are provided as accurately as possible. However, product colors and details may vary slightly due to different monitor settings or manufacturing processes.

Orders

• When you place an order, you agree to buy the products at the listed prices.
• All orders are subject to availability, and we may refuse or cancel an order at our discretion.
• You must provide accurate information, including your delivery address, email, and payment details.

Payment

• As listed on our website, we accept payments via major credit cards, debit cards, and other payment methods.
• Payments are processed securely, and your financial information will be kept private.

Shipping and Delivery

• We offer worldwide shipping. Delivery times depend on the shipping method chosen and your location.
• Shipping fees are calculated at checkout.
• ZOZAZA is not responsible for any customs duties or taxes that may apply in your country.

Returns and Refunds

At ZOZAZA, we want you to be happy with your purchase. We have a No Refund policy, but we do offer exchanges under certain conditions. For instance, the  item must be unused, unwashed, and with the original tags attached.

Faulty Items

If the product is faulty, you can return it for a full refund or exchange. Please contact us with your order number and details of the fault, and we will assist you.

 Privacy & Data Protection

• We are committed to protecting your privacy. The personal information you provide us with is used solely for processing your order and improving our services.
• We do not share your personal information with third parties except for shipping purposes or as required by law.

For more details, please review our Privacy Policy.

Intellectual Property

All content on the ZOZAZA website, including logos, product images, and text, is protected by copyright. You may not use, copy, or reproduce any of this content without our permission.

Limitation of Liability

• ZOZAZA is not responsible for any loss or damage resulting from the use of our website or the products purchased from us, except for damage caused by our negligence.
• We are not liable for any loss of business, profit, or opportunity.

Governing Law

These terms and conditions are governed by the laws of the United Kingdom. Any disputes will be settled under UK law.

Changes to Terms

ZOZAZA reserves the right to update these terms and conditions at any time. Any changes will be posted on our website, and by continuing to use the site, you acknowledge and accept the updated terms.

Contact Us

 If you have any questions about our Terms and Conditions, please contact us at:

• Email: info@zozaza.com
• UK Phone: +44 780 3766 333
• UAE Phones: +971 54 310 4312 / +971 56 533 2533
• Address: Unit 1, 1891 Pershore Road, Cotteridge, Birmingham B30 3DJ, United Kingdom